Terms of service

3. TERMS OF SERVICE

Terms of Service – RITVA

Welcome to RITVA. By accessing or using our website and purchasing products from us, you agree to comply with the following Terms of Service.

1. General

RITVA operates this online store and provides products and services to customers through its website.

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

2. Products

We make reasonable efforts to display product descriptions, images, colours, sizes, and other information accurately.

However, slight differences in colour or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, product information errors, or promotional errors.

If an order has been placed at an incorrect price due to an obvious technical or pricing error, RITVA may cancel the order and issue an appropriate refund.

4. Orders

Placing an order does not automatically guarantee acceptance of the order.

RITVA reserves the right to cancel or reject an order in circumstances including:

Product unavailability
Pricing or technical errors
Suspected fraudulent activity
Incorrect customer information
Delivery restrictions
Other legitimate operational reasons

If a prepaid order is cancelled by RITVA, the applicable amount will be refunded through the appropriate payment method.

5. Customer Information

Customers are responsible for providing accurate information, including:

Name
Mobile number
Email address
Shipping address
Billing information

RITVA shall not be responsible for delivery failures caused by incorrect information provided by the customer.

6. Intellectual Property

All website content, including logos, brand names, photographs, graphics, designs, text, product images, and other materials, may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

7. Prohibited Use

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not attempt to interfere with the security, functionality, or operation of the website.

8. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, and other service providers.

Such services may have their own terms and privacy policies.

9. Limitation of Liability

To the maximum extent permitted by applicable law, RITVA shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.